Calls menu

Microsoft Teams supports an integrated voice over IP (VoIP) solution, which can be used to communicate with team members. They can start, receive and transfer calls from or to fixed or mobile numbers all the time using MS Teams. For this purpose, they can use call plans provided by Microsoft or connect directly to the PBX (PSTN), which is enabled by SBC (Session Boarder Controller).

Chat menu

The Chat menu is used to start or continue a conversation with one or more users. You can save, filter and search conversations, and instead of the simple text, which chats used to be, you have a lot of opportunities to highlight what you wanted to say. You can format a font or paragraph of text, add emoji symbols, animated gifs, stickers …